E- Commerce & Sales Support Specialist | Colgate-Palmolive – Job Number #174948 – Piraeus, Attiki, Greece

Join us as a E- Commerce & Sales Support Specialist (1 Year contract) and be a part of a highly motivated team! Your main responsibilities will include but will not be limited to the:

• E-Commerce Management:
• Oversee the daily operations of e-commerce platforms, including product listings, pricing, and promotions.
• Monitor and update product availability, ensuring accurate and up-to-date information is reflected on the website.
• Collaborate with marketing teams to implement promotional campaigns and optimize user experience.
• Manage online order fulfillment processes, liaising with logistics and supply chain teams to ensure timely delivery.
• Analyze website traffic, customer feedback, and sales data to identify opportunities for growth and improvement.
• Sales Support:
• Assist the sales team with administrative tasks such as processing orders, managing customer inquiries, and updating sales reports.
• Provide support in preparing sales presentations, reports, and customer proposals.
• Handle customer escalations related to e-commerce orders, ensuring a swift and satisfactory resolution.
• Maintain CRM databases, updating customer records and ensuring data accuracy.
• Cross-Functional Collaboration:
• Work closely with the marketing, CD and logistics teams to ensure seamless e-commerce operations.
• Partner with the finance department to process payments, returns, and refunds accurately.
• Contribute to the development of sales strategies by providing insights based on e-commerce trends and customer behavior.

Qualifications We’re Looking For:

• University degree in Business Studies (Business Administration, Marketing, Economics, etc.) or Applied Sciences (Engineering, Technology), ideally at a post-graduate level. 1-2 Years of Experience preferred.
• Excellent command of Greek and English.
• Proficiency with Microsoft Office & Google Suite.
• Fulfilled military obligations (where applicable).

Skills We Value:

• Are you a trusted professional who enjoys problem-solving and building relationships?
• Are you open to cross-functional roles and excited about an international career?
• Do you have excellent analytical skills, commercial acumen, and a continuous improvement mindset?

If your answer is “Yes,” we can’t wait to receive your application!

Key Skills Required:

• Consumer/Customer Focus
• Relationship Building
• Influence & Negotiation
• Effective Execution
• Self-awareness/Personal Impact
• Planning/Priority Setting

Additional Information:

• VISA sponsorship is not provided for this role.

Compensation & Transparency

In alignment with the EU Pay Transparency Directive and our commitment to fair compensation practices:

• Gross Annual Salary Range: €21,300 – €22,100

If you’re interested, we encourage you to apply here. All applications will be handled with strict confidentiality.

Our Commitment to Inclusion

Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.