Alpha Bank: IT Functional Solution Analyst

About the job

At Alpha Bank, we are shaping the future of banking in Greece.

Through our large-scale Transformation Program, we are changing the way we operate, the way we deliver results and the way we service our Customers.

· We understand our Customers’ needs and design experiences around them.

· We work in partnership and invite diversity of skills and perspectives.

· We are forward-thinking and drive continuous improvement.

· We make things happen; we execute quickly and focus on what is essential.

If you are a change enthusiast who sets ambitious goals and works with a sense of purpose, we want to get to know you!

Join our Structured Finance team and #be_part_of_tomorrow

#AlphaBank #TheAlphaBlueprint #Tomorrow

Job Description

The IT Functional Solution Analyst will be joining the IT Digital Services and Data Analytics Division. The job holder will be working closely with the Business and IT Applications Units to design, improve, deliver and support high quality IT solutions and automations that deliver value and successfully match the business requirements and processes defined by the Business Units.

The successful candidate should be self-motivated, result-oriented, exhibit advanced analytical skills and be able to work both individually and as a team. He/She should exhibit adaptability along with critical thinking and problem-solving skills. Ability to deliver high-quality results on-time within tight deadlines, in scope and within budget is considered critical.

What you will be doing

  • Gather business requirements and create corresponding functional requirements as an input to application design
  • Provide day to day functional support, application, administration and troubleshooting (L2)
  • Deliver best in class, operable and sustainable Business Solutions with an optimal balance and integration between the different elements: Applications, Infrastructure, Data, Business Processes, Business Organization, IT Organization.
  • Prepare and execute User Acceptance Test scenarios to verify that the features to be delivered cover the business requirements.
  • Identify proactively and proposes business process and/or system enhancements
  • Assist in the Domain services’ Management (Projects, Small Demands, day-to-day requests).

What you need to have

  • A Bachelor’s Degree in information technology or any other relevant technical-oriented field.
  • A Master’s degree in business administration or Management, is a strong plus
  • At least three (3) to six (6) years of experience in IT area.
  • Excellent command of Microsoft solutions (Office, Project, Visio). General knowledge of programming languages and different types of program platforms. Experience in IT system Tools such as Service Manager, Project & Portfolio Management, Azure DevOps.
  • Fluency in English language, both written & spoken
  • Strong results orientation, accountability, and resourcefulness
  • Business acumen, with emphasis on analytical and problem-solving skills
  • Strong multi-tasking and organizational skills, ability to work under tight deadlines
  • Excellent communication and interpersonal skills / Customer focus -client relationship management
  • Ability to build solid relationships with internal and external stakeholders from all the hierarchical levels and functions.
  • Teamwork spirit & ability to cooperate effectively

What we offer

It’s all about our people. At Alpha Bank, you will enjoy:

  • A friendly and collaborative working environment that supports taking initiative and action.
  • A culture that centers around learning and continuous development and encourages everyone to bring their best self to work.
  • The opportunity to challenge your thinking through your participation in complex tasks and transformation projects.
  • Being part of a large organization with a leading role in the Greek economy and a strong presence in the community.
  • A competitive salary and benefits.

Alpha Bank offers a remote interview process and a work-from-home scheme during the implementation of the current social distancing measures.

All applications will be acknowledged and treated in utmost confidence.