Customer Service Representative Danish-English(Fully remote)|Majorel Greece LLC

Περιγραφή: We are looking for a Customer Service Representative who speaks both Danish and English to join our Customer Support Team. You will be working for our client, one of the biggest online accommodation providers worldwide. If you have excellent Danish and English language skills (verbal and written), strong communication and administration skills, customer-focused approach, attentiveness, positive attitude, and relevant permit to work in Greece then this job might be for you. 

Your duties and responsibilities:

  •       Handling incoming phone calls and emails from the website users
  •       Acting as an intermediary between the customers and accommodations
  •       Managing reservations, special requests and complaints and finding solutions to website users´ inquiries

Your profile:

  •        Excellent written and verbal language skills in Danish (at least C1)
  •       Ability to communicate written and verbal in English ( at least B2)
  •        Strong customer service focus
  •        Prior work experience in a customer service/service/sales organization is appreciated
  •        Excellent written and verbal communication skills
  •        Basic computer knowledge
  •        Ability to work in a team
  •        Ability to work in shifts
  •        Punctuality and attention to details
  • Problem solving capabilities

What we offer:

  •        Competitive salary 
  •        Flexible working hours from Monday to Friday – Morning shifts – 40 hours per week
  •        Full training
  •        Supportive team and friendly environment
  •        Possibility to gain working experience and career opportunities
  •        Fully remote work
  •        Health benefits and work-life balance
  •        Wellbeing – Feel good activities
  •        Performance bonus every month
  •        Vouchers


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