Θέση εργασίας στην Ε.Ι. ΠΑΠΑΔΟΠΟΥΛΟΣ Α.Ε.: IT Support Officer

The Greek leading Biscuits & Bakery company Ε.J. PAPADOPOULOS S.A.

is seeking to employ a talented & committed: 

IT Support Officer to join our Team in Athens.

The Role:

The IT Support Officer is a member of the Information Technology Department, reporting to the IT Systems Supervisor. As an IT Support Officer, you will be responsible to interact with end-users, providing the first line of support.

How you will contribute:

  • End user requests handling in accordance with the SLAs defined within the department’s Help Desk platform (ServiceDesk Plus)
  • Administration and support of Windows devices
  • Administration and support of mobile Devices, (IOS/android) using a Mobile Device Management platform
  • Administration and support of company’s applications
  • Installation, Configuration and Troubleshooting of PC, Printers, Video Conferencing systems, Citrix Virtual Desktops
  • Maintenance of the Inventory of company Hardware
  • Software patching of end user computers
  • Monitoring of company systems using monitoring tools
  • Administration of Office 365

What you will bring:

  • Bachelor’s or master’s degree in Computer Science/ Information Technology or any other related field
  • Min 2 years of experience in IT Support role
  • Any experience in Samsung Knox or Intune Mobile Device Management platform will be considered a plus
  • Demonstrating a positive attitude and a collaborative approach with the aim to provide polite and efficient services to all users
  • Excellent communication and facilitation skills, team oriented
  • Willingness to take ownership and solve any issue
  • Self-motivated, with high ethical standards, attention to detail and exceptional internal customer service orientation

Πηγή: https://www.kariera.gr/jobs/it-jobs/75188