As part of the DTS Group, DTS CLOUD SECURITY MonEPE supports customers, as an established IT service provider, in the focus areas data center, technology and security. With our two own certified German data centers and over 350 employees at 14 locations in Germany and Greece, we offer customers versatile, innovative and hybrid solutions. Flat hierarchies, friendly atmosphere, sustainable personnel development and an open-door culture – that’s DTS.
German Speaking IT Support / Helpdesk 1st/2nd Level (m/f/d)
Location: Athens or Thessaloniki
Time: Immediately
Type of employment: Full-time, permanent contract
Your tasks
End user support for customers (remote)
Qualification and dispatching of incoming support requests
Incident solution (1st Level)
Microsoft client system support and adaptations to existing systems in the Microsoft server environment
Support IMAC for Customers
IT-support (1st Level) for colleagues
Your know-how
Fluency in spoken and written German
Fluency in spoken and written English
Completed training or studies in the field of IT or comparable professional experience
Basic knowledge of network technology, DNS/DHCP and Windows Server operating systems
Experience in supporting Microsoft Office and Windows client operating systems
Your personality
Distinct customer and service orientation
Self-sufficient and organized way of working
Strong team and communication skills
Solution-oriented mindset and reliable manner
Our offer
Versatile range of tasks with opportunities for professional advancement
We provide private health insurance for our employees
Intensive training (approx. 4 to 6 months) in Germany at our expense (depending on the development of the Covid-19 regulations)
One monthly flight back during the training period
Compatibility of family, leisure time and career
Continuous opportunity for personal and professional development
An accompanied gentle introduction
Become part of our team and bring in your professional knowledge as well as your positive personality traits!
Have we aroused your interest? If so, we are looking forward to receiving your compelling application, stating your desired (gross) salary and the earliest possible starting date.
Do you have any further questions about your career at DTS? Please give us a call!