Associate Supply Officer – Athens – UNHCR

The Representation of the United Nations High Commissioner for Refugees (UNHCR) in Greece invites qualified candidates to apply for the following Job Requisition:

Job Posting Title: Associate Supply Officer

Job Requisition: JR2208475

Duration of appointment: One-year Fixed-term Appointment (with possibility of extension).

Position number: 33021271

Category and Grade: National Professional Officer, NOB

Duty Station: Athens

Closing date: 3 January 2023 (Midnight, Athens)

Operational Context

Nature of the position

The NOB Assoc. Supply Officer leads a small and very capable team of Supply staff. S/he coordinates closely with other members of UNHCR Greece in the field and in CO Athens and is called upon to consistently demonstrate managerial skills, strong empathy for field and at times emergency needs, and an understanding of prioritization of work amongst many competing interests and high pressure situations. The colleague travels often to field locations and also must liaise with, interpret and provide guidance on HQ/Bureau-level guidance. Previous experience in the EU context and with a complicated procurement processing (including VAT issues, but also related impact on logistics) is a must. The colleague will be expected to frequently brief the Senior Managers on the situation and needs and should be able to provide a concise and sufficiently detailed brief which translates to non-Supply senior managers so as to feed strategic decisionmaking. Fluency in English and Greek are essential.

Candidate should demonstrate maturity and be a team player in an operation which has multiple field and country office-based needs. Ability to coordinate and engage well with peers, field teams, and senior management is needed, as well as from time to time with HQ colleagues and external actors, such as government authorities, partners and relevant actors to Supply. Position requires travel to field locations, at times with little notice.

Living and Working Conditions

Greece has been one of the main entry points of refugees wishing to reach the EU. UNHCR has supported – and will continue doing so – the Government, which leads the refugee response working closely with the EU, state and municipal actors, UN agencies, international and local NGOs, refugees, local communities. While Greece is still considered a transit country, it has also become a country of asylum. UNHCR estimates that some 70,000-80,000 refugees, including those with subsidiary and temporary protection status, are currently living in Greece, in addition to some 30,000 asylum-seekers. While most refugees and asylum-seekers are in the mainland, living in and outside camps, there are currently over 4,500 in the islands. The large majority of the latter live in camps. UNHCR Greece is focused on a protection-driven approach around two pillars: 1.access to international protection and 2.durable solutions with a focus on integration. UNHCR uses a mix of operational engagement, CB protection efforts, expert advice provision to the Government, monitoring and improved data collection, targeted interventions and advocacy, aiming to support Greece in fulfilling its obligations to provide protection and solutions to persons in need of international protection. Child protection, prevention of sexual and gender-based violence and sexual exploitation and abuse, and institutional capacity strengthening in these areas will continue to be priority, in line with the Office’s age, gender and diversity mainstreaming approach. In doing so, UNHCR seeks to build on the strengths and capacities of refugees, working together and in consultation with them.

Athens is a family duty station. In accordance with UNDSS security risk assessment, the whole Greek operation is classified as Security Level 2 (low). Security Clearance is required for travelling in the country.

Duties and Qualifications

Organizational Setting and Work Relationships

The Associate Supply Officer supports all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance and warehousing management within the Area of Responsibility (AoR). The position may be located at Headquarters (within DESS), in a Regional Bureau or in a Country Office.

The incumbent is normally supervised by the (Senior) Supply Officer or other senior staff with supply oversight function who defines the objectives and provides general guidance. S/he will also refer to UNHCR manuals and relevant policy papers. The incumbent normally supervises some staff and/or AWF.

In Bureaus and country operations s/he maintains regular contacts on working level with other UN agencies, UNHCR Partners, NGOs, government partners and commercial contractors in the area of operation.

S/he will support effective supply chain that enables the office to meet the needs of persons of concerns as well as timely delivery of quality goods and services to persons of concern. Further, the incumbent will assist in the maintenance of a supply chain infrastructure that is robust and flexible enough to accommodate the needs of the operation and that enables timely emergency responses, along with effective partners to support supply activities.

The Associate Supply Officer maintains impartial, ethical and customer-oriented relations with suppliers and Partner organizations; exchanges information with counterparts in other UN agencies, and International Organisations within the limits established by UN /UNHCR Procurements Rules and assists with joint procurement actions if, as and whenever necessary.

The incumbent will support the coordination of the delivery of assistance from the regional warehouse, if applicable. S/he will liaise with SMS staff who manage the Global Stockpiles and who manage the Global Asset and Fleet Management, if and as required and if applicable.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR¿s core values of professionalism, integrity and respect for diversity.


  • Support all activities pertaining to the supply chain function including planning, sourcing, transport, shipping, customs clearance, warehousing, asset and fleet management, as applicable.
  • Support the procurement process to ensure timely, cost-effective and adequate delivery of commodities and services to support operational needs.
  • Identify partners for supply chain projects based on objectives, priorities, strengths and resources of the UNHCR Partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.
  • Develop relevant contacts and build constructive relations with UN agencies, UNHCR Partners, government authorities and other partners as applicable.
  • Ensure accurate and comprehensive records on supply activities and provide timely reports and updates both periodically and on request.
  • Manage the vendor related processes including identification, assessment and selection of vendors based on their capability for delivering commodities and services. Ensure vendor and item master databases are up to date.
  • Oversee tender processes and manage the preparation of proposals for award of contracts to the relevant CoCs.
  • Ensure the quality standards for commodities and services are respected by vendors in relation to the needs of the location and tender/purchase specifications.
  • Prepare plans for delivery of relief and other non-food items according to the operational needs and regularly update the information in UNHCR IT systems.
  • Apply UNHCR’s sourcing and procurement strategy when planning for purchase of important commodities and services.
  • Ensure timely customs clearance of consignments and establishment & maintenance of warehousing according to “best practices” and UNHCR rules and regulations.
  • Manage an efficient system for the release, and redeployment of goods.
  • Oversee and coordinate as required the release and transportation and of relief and other non-food items.
  • Monitor the quality and accuracy of supply chain related data in relevant business systems. Compile and analyse statistical information, identify trends and developments in supply chain related matters that will assist in decision making
  • Implement supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented.
  • Resolve difficulties in the local supply chain by finding solutions to problems and bottlenecks, and provide regular reports on supply chain activities, the status of requests and the availability of items in the supply chain.
  • Disseminate, promote commitment to and monitor compliance with UNHCR’s global policies, standards and guidance on supply chain management.
  • Support effective information flow in the supply chain and adapt process and documents to the prevailing environment.

In the Regional Bureaux:

  • Support Country Operations in implementing supply operations based on interpretations of the situation and conclusions to how the operation can be best implemented particularly in emergency context.
  • Assist country operations achieving full compliance with rules & regulations in all supply activities.
  • Track the progress of specific periodic operations and provide guidance that ensures timely implementation.
  • Facilitate training of supply staff and assist in coaching and advising individuals or Supply teams as requested.
  • Track global Supply KPIs for the region and devise regional ones as required.
  • Monitor all periodic Supply exercises such as monthly reconciliations, quarterly physical inventory exercises, and year-end accounts closure procedures and ensure that they are implemented throughout the region and provide relevant reports to senior managers.
  • Support the analysis of country financial reports and work with the Country Operations Supply Team leaders to address red areas relating to Supply aspects of operations.
  • Support the country needs assessment plans and assist in combining them into regional procurement plans and monitor their timely implementation and changes based on operational needs.

In the Country Operations:

  • Adapt standard supply chain structures to the local environment that are consistent with the operational needs.
  • Assist the office should they need additional office space or extensions to their office leases, lease hold improvements or other construction. Carry out the procurement aspect of the establishment of office leases or extensions.
  • Assist in the coordination with CBI stakeholders the design and implementation of the market assessment and market monitoring to determine if CBI is option. Carry out the procurement action to contract Financial Service Providers (FSP).
  • Support the establishment and maintenance of an efficient and skilled workforce that is capable of supporting on-going operations.
  • Support the identification of partners for supply chain projects based on objectives, priorities, strengths and resources of the Partner and/or contractor, according to criteria consistent with UNHCR rules and regulations.
  • Implement effective asset and fleet management that regularly monitors the asset/fleet pool, increases efficiency safeguards the investment of the organisation.
  • Support the coordination activities of Partners and/or contractors performing supply related activities, and ensure that they understand and adhere to relevant UNHCR rules and procedures.
  • Maintain an up-to-date overview of the location’s supply chain capacity and preparedness, as well as that of its partners to ensure that adequate capacity exist also to cover emergencies.
  • Depending on the size of the operation act as ex-officio in the LCC Review and clear procurement cases for the relevant procurement authority.
  • Perform other related duties as required.

Minimum Qualifications

  • Education & Professional Work Experience
  • Years of Experience / Degree Level
  • 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1 year relevant experience with Doctorate degree

Field(s) of Education


  • Supply Chain Management; Business Administration; International Commerce; Engineering; Social Sciences; or other relevant field.

Language Requirements

  • Knowledge of English and UN working language of the duty station if not English and local language.

Certificates and/or Licenses


  • Certificate from Chartered Institute of Purchasing & Supplies, e.g. CFIPS, CMIPS, MCIPS;

Relevant Job Experience


  • Proficient knowledge of logistics/supply systems with proven experience at previous work positions, preferably UN.
  • Good working knowledge and experience in handling contract issues in the context of UN policies and standards.
  • Experience in contract negotiations; ability to provide technical guidance to subordinate staff; ability to plan and organise work assignments, often under close deadlines. – Proven ability to deal with multiple tasks with speed, in a courteous and service-oriented manner.
  • Desirable:
  • Database management skills and experience and working knowledge of ERP systems, ideally of UNHCR’s MSRP Supply Chain Module would be an advantage.
  • Strong interpersonal and negotiation skills to deal with persons of different cultural and educational backgrounds.
  • Technical knowledge of types of services, supplies and goods purchased by UNHCR for Headquarters, Regional and Field Offices would be an advantage.
  • Relevant training, such as CIPS, or other public procurement trainings. Knowledge of UN and UNHCR Financial Regulations and Rules relating to procurement and UNHCR Chapter 8. Aviation services knowledge for movements of goods/passengers.
  • Proven ability to manage a team.

Work Experience

  • -Emergency Preparedness & Response; Supply/Procurement; Workforce to Supervise;

Functional Skills


  • IT-Computer Literacy
  • IT-PeopleSoft Supply Chain Management
  • SC-Supply Planning
  • SC-Customs clearance
  • SC-Logistics
  • SC-Warehouse Management
  • SC-Asset Management
  • SC-Fleet Management
  • UN-UN/UNHCR Administrative Rules, Regulations and Procedures
  • SC-UNHCR Procurement Rules and Procedures


All jobs at UNHCR require six core competencies and may also require managerial competencies and/or cross-functional competencies. The six core competencies are listed below:

Core Competencies:

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation

Managerial Competencies:

  • Empowering and Building Trust
  • Managing Performance
  • Judgement and Decision Making

Cross-Functional Competencies:

  • Analytical Thinking
  • Planning and Organizing
  • Stakeholder Management

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination, and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Eligible Applicants

  • This position is open to all applicants (internals/externals).
  • Recruitment against this position is on a local basis.
  • Candidates for positions in the National Professional Officer category must be nationals of Greece (primary nationality).

Duration of Appointment

  • One-year Fixed-term Appointment (with possibility of extension).
  • Expected start date of this assignment: January 2023.

Additional Information

The closing date for submission is 3 January 2023 (Midnight, Athens).

  • No late applications will be accepted.
  • Only shortlisted applicants will be contacted.
  • Shortlisted candidates might be required to sit for a written test and will have to undergo an oral interview.

Kindly note that only electronic applications will be considered:

  • Internal applicants (Group 1) are invited to apply online through the MSRP portal (self-service) and fill in the letter of interest.
  • External applicants are invited to apply using the external Careers pages [To send your CV please click here.]
  • Should you encounter technical issues or have questions during the online application, please contact the HR Unit at well before the deadline.

Recruitment as a UNHCR staff member is subject to proof of vaccination against Covid-19.

UNHCR is an equal opportunity employer and does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees).

UNHCR is committed to diversity and welcomes applications from qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation.

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