Dialectica: Client Protection Associate (Compliance) (Athens)
Description
About Dialectica
Dialectica is an information services company that shapes better decision-making worldwide. We partner with the world’s leading investment and consulting companies, enabling them to collect real-time information and market insights from industry experts across markets, industries, and regions.
Guided by our mission to achieve unparalleled customer recognition, we are building the most trusted and innovative knowledge-sharing platform in the world. Every day we work on our aspiration to be a truly industry-leading organization by attracting and cultivating ambitious talent based in Athens, London, New York, Montreal and Vancouver. We plan to have a strong presence across the world with more than 1,200 team members in the coming five years.
Dialectica has been recognized as one of Europe’s fastest-growing companies for 2022 and 2021 by the Financial Times as well as the 9th Best Workplace in the region. It is also named a Best Workplace and a top employer in Greece in 2022, 2021 and 2020 by the Great Place to Work Institute.
About the role
The Client Protection function is a critical part of the Dialectica knowledge sharing platform, responsible to ensure our clients are able to access the world’s most valuable knowledge sources in a safe, confidential and compliant framework.
This is a fantastic opportunity for a detail & process oriented professional with a background in compliance, risk management, operations, or any related field to join a rapidly scaling firm in the high growth information services sector.
You will be part of the Client Protection and Legal team and will work alongside our research operation teams and technology team. In this role, you will learn how to implement best practices and improve quality standards within an organisation.
Responsibilities
- Contribute to the effective implementation of our compliance procedures and technology features
- Monitor active projects, flag and mitigate potential risks
- Coach research operations teams on best practices & implementation
- Create content for the scheduled training program and knowledge platforms
- Act as a first-line contact point for compliance issues within the organization
- Receive compliance queries from the Client Service Associates and rigorously address them
- Report operations’ compliance issues & formulate proposals for improvement
- Coordinate with internal stakeholders to develop solutions that support compliance
Requirements
The ideal candidate will possess:
- Undergraduate degree demonstrating strong academic credentials
- 6 to 24 months experience in compliance, risk management, operations, or any other related fields
- Excellent communication & listening skills
- Professional ethics & integrity with strong attention to detail
- Committed to improving internal quality standards
- Fluency in English (a second language is a plus)
- Proficient use of MS Office and Google suite
Not sure if you have it all? Apply anyways so we can get to know you and learn how you can deliver value at our company.
Benefits
- Be part of a creative, entrepreneurial and fast-paced, workplace guided by the values of transparency, diversity, quality, caring, teamwork, ownership, leadership, and constant improvement
- Competitive compensation schemes
- Private medical insurance
- Learning and Development programs including our Mini-MBA program
- Sponsored health and wellbeing and team bonding activities
- Work in a collaborative, and diverse hub in the heart of Athens
