Senior Data Management Assistant, Athens, Greece

Organizational Setting and Work Relationships\nThe position is normally supervised by a more senior staff member who provides the Senior Data Management Assistant with regular guidance and support. Subject to the nature of the task/assignment, s/he will work independently on routine tasks, while will follow instructions of the supervisor for more complex issues. The position has no supervisory role. \nContacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are not frequent. In the Field locations, under supervision of the manager, the incumbent may play a liaison role with the national and local authorities for gathering and exchange of data.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional and managerial competencies and UNHCR\u00bfs core values of professionalism, integrity and respect for diversity.


  • Enter data mainly related to asylum seekers, refugees and other persons of concern to UNHCR into the computer database.
  • Prepare reports and project documents by providing information, preparing tables and drafting routine correspondence and reports.
  • Assist in compilation of data and interpreting the statistics for various reports.
  • Assist in the development of forms for data collection and analysis, if requested.
  • Act as interpreter in the exchange of routine information and translate routine documents and correspondence as and when required.
  • May be required to collect GIS data, update maps and undertake field trips to project sites.
  • Decide on the data recorded in database.
  • Decide on appropriate resolution to incidents and escalate issues to the supervisor if incident cannot be resolved within the scope of responsibility.
  • Perform other related duties as required.

Minimum Qualifications\nEducation & Professional Work Experience\nYears of Experience / Degree Level\nG5- 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

Field(s) of Education \nNot applicable

Certificates and/or Licenses \nElectronic Data Processing Information Technology\n(Certificates and Licenses marked with an asterisk* are essential)

Relevant Job Experience\nEssential\nNot specified

Desirable\nCompletion of UNHCR learning programmes or specific training relevant to functions of the position.

Functional Skills \nIT-Computer Literacy\nDM-Data Management\nDM-Data collection methodologies\nDM-Database Management\n(Functional Skills marked with an asterisk* are essential)

Language Requirements \nFor International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.\nFor National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.\nFor General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

All UNHCR workforce members must individually and collectively, contribute towards a working environment where each person feels safe, and empowered to perform their duties. This includes by demonstrating no tolerance for sexual exploitation and abuse, harassment including sexual harassment, sexism, gender inequality, discrimination and abuse of power.

As individuals and as managers, all must be proactive in preventing and responding to inappropriate conduct, support ongoing dialogue on these matters and speaking up and seeking guidance and support from relevant UNHCR resources when these issues arise.

This is a Standard Job Description for all UNHCR jobs with this job title and grade level. The Operational Context may contain additional essential and/or desirable qualifications relating to the specific operation and/or position. Any such requirements are incorporated by reference in this Job Description and will be considered for the screening, shortlisting and selection of candidates.

Desired Candidate Profile

Required languages (expected Overall ability is at least B2 level): English


Desired languages Greek


Operational context

Occupational Safety and Health Considerations:

To view occupational safety and health considerations for this duty station, please visit this link:

Nature of Position:

The candidate should have technical experience and expertise in supporting operational data systems and activities, including data collection, monitoring data quality, building reports, templates and forms. In additional, the candidate is required to have fluency in English and good knowledge and understanding of the Greek language.

Desirable: Sound demonstrated knowledge of UNHCR data standards and procedures, completion of UNHCR learning programmes (e.g., Operational Data Management Learning Programme (ODMLP)), experience in UNHCR proGres and/or other PRIMES tools, knowledge of MS SQL, Power BI, R language, Python and/or Microsoft Dynamics CRM are desirable qualifications.

Living and Working Conditions:

Greece has been one of the main entry points of refugees wishing to reach the EU. UNHCR has supported and will continue doing so the Government, which leads the refugee response working closely with the EU, state and municipal actors, UN agencies, international/local NGOs, refugees, local communities. While Greece is still considered a transit country, it has also become a country of asylum. UNHCR estimates that some 70,000-80,000 refugees, including those with subsidiary and temporary protection status, are currently living in Greece, in addition to some 30,000 asylum-seekers. While most refugees and asylum-seekers are in the mainland, living in and outside camps, there are currently over 3,300 on the islands.

Large majority of the latter live in camps, including the new Closed Controlled Access Centres (islands of Kos, Leros, Samos). Two new Centres are to be constructed on Lesvos and Chios. UNHCR Greece is focused on a protection-driven approach around two pillars: 1.access to international protection and 2.durable solutions with focus on integration. UNHCR uses a mix of operational engagement, CB protection efforts, expert advice provision to the Government, monitoring and improved data collection, targeted interventions and advocacy, aiming to support Greece in fulfilling its obligations to provide protection and solutions to persons in need of international protection. Child protection, prevention of SGBV, SEA and institutional capacity strengthening in these areas will continue to be priority, in line with the Office\u2019s AGD approach. In doing so, UNHCR seeks to build on the strengths and capacities of refugees, by working with them and not for them.

Additional Qualifications

Skills DM-Database Management, DM-Data Collection and Analysis, IM-Information Management tools

Education High School

Certifications HCR Operational Data Management Learning Program – UNHCR

Work Experience Annual Budget OL in Operation/Office, Number of Workforce in Operation/Work Setting, Working with Persons of Concern: Asylum Seekers, Working with Persons of Concern: Refugees

Competencies Accountability, Analytical thinking, Client & results orientation, Commitment to continuous learning, Communication, Organizational awareness, Planning & organizing, Teamwork & collaboration, Technological awareness

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Compendium Shortlisted candidates might be required to sit for a written test and will have to undergo an oral interview.

Functional clearance This position doesn’t require a functional clearance”

Περισσότερες πληροφορίες εδώ

Καταληκτική ημερομηνία υποβολής αιτήσεων: 1/11/22