Kanava Hotels & Resorts is looking to recruit a passionate Sales Coordinator who shares our passion for excellence and is enthusiastic about creating a memorable guest experience.
We are looking for an individual who has a solid work ethic, high level of integrity, concern for quality, cross cultural sensitivity, and customer service orientation
Kanava Hotels & Resorts was created in 1989, having nowadays more than 300 employees and owning and managing in Santorini and Paros islands the following properties:
Santorini
Vedema, a Luxury Collection Resort, Marriott International Inc
Mystique, a Luxury Collection Hotel, Marriott International Inc
Istoria, a member of the Design Hotels
Hommage Villa Collection, a member of Marriott Homes & Villas
Paros
Parilio, a member of the Design Hotels
Cosme,a Luxury Collection Resort, Marriott International Inc
Acron Villas, a member of Marriott Homes & Villas and
Peloponnese
Korona Boutique Hotel, Hommage Villa Collection, member of Marriott Homes & Villas
KeyResponsibilities
Support the Sales team administratively including replying to daily correspondence, preparing reports and data entry in hotel’s systems.
Coordinate sales team by managing schedules, filing important documents and communicating relevant information
Track, reply and manage all sales leads, initiate contract and billing procedures, ensuring any deposits and/or credit applications are received with adequate information and within an acceptable time frame
Keeping proper follow up of appointments, payments & group changes.
Prepare detailed and quality Group and FAM Resumes and internally distribute to all necessary departments to proactively and appropriately convey pertinent group information to the team.
Assist the Sales team with the preparation of contracts, proposals, and RFP’s.
Provide telephone and message support for the department and respond to inquiries in a timely, clear, and pleasant manner.
Coordinate with other departments through verbal and written instructions.
Block group & meeting space specifications and ensure that accurate information is collected and communicated in proper manner.
Communicate with all hotel departments as appropriate. Ensure prompt attention to time sensitive requests by hotel colleagues.
Complete additional projects as assigned.
Assist the Sales Executive, Sales Manager and Sales Director with travel agent and corporate reservations/ visits.
Follow up with accounts management actions according to the Sales Director’s and Sales Manager’s instructions.
Ensure the adequacy of sales-related equipment or material and assist in the preparation of promotional materials or events.
Maintain a healthy relationship and promote the facilities of the Hotel to new and existing customers through a proactive approach.
Setting up all site visits, co-ordinate and conduct site inspections, agents’ visits and support with FAM trips in all hotels between Santorini and Paros.
Provide assistance and coverage in Sales Team, as needed.
Desired Skills:
Degree in Hospitality, Business Administration, or relevant field
Excellent English & Greek language with the ability to write and speak effectively
Strong verbal communication and presentation skills
Advanced technical skills, including superior Microsoft Office, Excel, and Power point.
Ability to travel between Paros and Santorini.
A team player with high level of dedication.
Kanava S.A. offers:
Competitive Remuneration Package
Dynamic, Friendly, and Supportive working environment
Continuous Training
Great Opportunities for career development within the company or other hotel members of Marriott International Inc