Reservations Assistant – Βούλα – Travelive SA

Travelive is a recognized leader in bespoke travel services. Founded in 2001, Travelive is headquartered in Boynton Beach, Florida. Due to our continuous growth, we seek qualified candidates who share our vision, values, and commitment to excellence in service.

We are looking to expand our team in our Voula office in Athens, Greece and are seeking a

Reservations Assistant

Applicants should be highly motivated individuals seeking a career path featuring exceptional opportunities for personal and professional growth.

Responsibilities include

  • Confirming hotel, air, ferry, rail, tour, transfer, and other travel services
  • Scheduling and ensuring the accuracy of transfer, travel, and tour services
  • Maintaining accurate and up-to-date information on all confirmed services
  • Liaising with sales staff and partners regarding the status of reservations
  • Ensuring that all requests are processed within specified time schedule
  • Negotiating rates and researching suitable travel products
  • Liaising with the data and sales teams to resolve rate or service issues and handling account queries
  • Maintaining good relationships with partners and ensuring suppliers provide services in line with company guidelines
  • Overseeing client itineraries and documents and ensuring prompt delivery
  • Assisting with special projects and other duties as assigned by management

Qualified applicants should have:

  • Bachelor’s degree in Hospitality, Travel, Tourism, or similar relevant field preferred
  • 1+ years of experience in a related position
  • Exceptional listening, written and verbal communication skills in English is required.
  • Ability to communicate in additional languages (Greek, Spanish, Portuguese and/or Italian) will be considered a plus.
  • Excellent command of MS Office suite and strong computer skills
  • Knowledge of computer reservations systems (i.e. FORTHcrs, GDS systems, Olympic Air platform, Webhotelier, etc.)

Additional skills

  • Impeccable attention to detail
  • Must be team oriented, extremely motivated, and able to work independently
  • Ability to operate in a fast-paced environment and work under pressure
  • Strong organizational skills and the ability to set priorities and meet deadlines

Compensation based on experience

Please send cover letter and CV to: [Το send your CV please click here.]

Only applications submitted in English will be considered. Travelive is an equal opportunity employer.

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