Operations Manager – Mati, Attica – Group Neighborhood Lifestyle Hotels

Group Neighborhood Lifestyle Hotels in the context of staffing for its new Resort in Mati of Attica is looking for:

Operations Manager

The ideal incumbent must have:

  • Degree in Hospitality/Tourism.
  • Post graduate studies are a plus.
  • Fluency in English, both verbal and written.
  • Excellent knowledge of hotel management software.
  • Excellent Ms Office, strong email, PC and internet skills.
  • 3+ years of relevant experience in the same role in 4- or 5-star property.
  • Pre -opening experience, setting the appropriate infrastructure.
  • Strong analytical, numerical and problem-solving skills.

Work under the guidance of the Group Operations Director having the following duties:

  • Develop business plans and feasibility studies under the guidance of Operations Manager.
  • Develop and implement strategies that will ensure a positive experience that exceeds guest’s expectations.
  • Plan & coordinate all pre-opening activities, concerning all the operation function / needs and specs.
  • Handling daily all the functional areas of hotel operations.
  • Monitor and maintain operation & overhead cost to maintain maximum revenue.
  • Ensure SOP (Standard Operating Procedures) implementation in all departments.
  • Control the purchase / requests of each department.
  • Inspect all departments with their respective Supervisor for cleanliness, ambience, service readiness, staff grooming & hospitality culture.(daily randomly routine)
  • Assess and review customer satisfaction and service recovery process.
  • Identify staff learning needs and assisting with development.
  • Ensure that the operations, staff and supervisors are properly trained according to the NLH standards.
  • Conduct regular inspections and ensure physical facilities are kept in optimal condition.
  • Ensure safety guidelines are always followed both by employees and Hotel guests.


  • Competitive salary
  • Continuous training
  • Constant evolution
  • Dynamic working environment

[To send your CV please click here.]

Πηγή : https://www.skywalker.gr/elGR/aggelia/ergasias/Operations-Manager—Mati–Attica2/FEE64982-4062-8D2B-5E75-00EA504E756A