The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.
What You’ll Do:
Review and analyse client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
Utilise the phone, online resources, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
Screen experts for their suitability for specific client projects and create professional profiles for client consideration
Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors
What You Have:
Bachelor’s degree (life sciences or healthcare) and strong academic record required
Strong team player with entrepreneurial mind and „can do“-attitude along with pro-active and results-oriented work style
Outgoing personality with the ability to speak with people at all professional levels
Broad base knowledge of the healthcare industry
Familiarity with medical research databases (ASCO, MEDLINE, CliicaTrials.gov, PubMed, etc.) will be a plus
Intellectual curiosity and desire to learn
Excellent written and verbal communication skills
Effective time management and organizational skills
Demonstrated ability to work both individually and as part of a team
Very good knowledge of additional languages (German, Italian etc.) is highly desirable
Ability to work in a fast-paced entrepreneurial environment
What We Offer:
Competitive compensation
Private health insurance
Entrepreneurial environment, autonomy and fast decisions
International exposure to the global Guidepoint service teams
Casual work environment and compelling people
Summer and winter team events
CONTACT US:
Would you like to be part of our team? Then we look forward to receiving your application by