BI Analyst – ZeniΘ

ICAP Employment Solutions, on behalf of its client, the 1st provider of integrated energy in Greece, ZeniΘ, is seeking a BI Analyst to join their team.

Αbout the company

ZeniΘ is the 1st provider of integrated energy in Greece, with natural gas and electricity! The company aims to cover the energy needs of modern Greek families, businesses and industrial plants and to offer integrated energy solutions to its customers across Greece. The company’s successful and long progress is based both on the significant benefits of natural gas and on the priority given to the satisfaction of the customers’ needs- residentials and corporate- by providing high level, safe and reliable services. “We give energy” every moment!

Key Responsibilities:

• Design and implement multiple customer profiling and segmentation models to maximize cross and up-selling opportunities

• Perform reporting, dash boarding and business analysis

• Monitor and analyze trends to identify how the product or service should be modified or


• Design & launch targeted CRM campaigns

• Develop in-depth knowledge of energy market trends

• Monitor & report products’ performance

• Perform marketing analysis, proposing products/offers & extra actions based on the analysis

• Work with all involved departments across the organization for the proper delivery of projects

• Provide assistance and participate in marketing activities (design and execution).

• Develop, manage and secure budget KPIs across the product portfolio

• Provide forecast monthly on the KPIs of the relevant products and P&L

• Execute Go-To-Market plans for new products & services

• Develop the product descriptions and the educational material, design the respective

functionality and closely monitor service development by driving internal and external parties

• Ensure that all processes and mechanisms are correctly in place throughout the development

process at all stages and touchpoints

• Support operations regarding new products to ensure that launches are kept on target

• Carry out Channels performance monitoring

• Monitor competition activities, new product launches, and promotional activities (offers).


• Bachelor or Master’s Degree in Economics, Marketing, or Engineering studies

• At least 5 years of experience in the marketing field and especially in Business Analysis &

product management, preferably in services (Telecoms, Banks, Energy, etc)

• Consumer understanding and good knowledge of marketing principles.

• Strong analytical and numerical skills.

• Attention to detail and ability to keep well-organized workflow and records

• Sales or Financial analysis experience will be considered a plus.

• Excellent oral and written communication skills in English. Knowledge of Italians will be

considered an asset.

• Ability to understand basic IT, BI and billing issues

• Combination of analytical & commercial thinking

• MS Office, and BI tools knowledge (e.g. Power BI, Qlik Sense, SAS Enterprise Guide)

• Good communication skills, decision making and negotiation skills.

• Problem solving mindset and critical thinking.

• Ability to interact and coordinate activities of several stakeholders


• Working in a multinational environment

• Competitive salary and benefits package

• Monthly ticket restaurant, besides the salary package

• Welcome pack with all the necessary IT equipment

• Ability to work in a hybrid model

• Continuous educational and growth opportunities, financed by the company

• Friendly working environment with amazing colleagues

• Employees’ discount program on company’s products (gas & electricity)

ZeniΘ is committed to providing a safe, flexible and respectful environment for all employees and clients, free from all forms of discrimination, bullying and sexual harassment. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best, regardless of race, ethnicity, color, religion, creed, gender, pregnancy, national origin, nationality, age, physical and mental disability, marital status, sexual orientation, and any other characteristic.

We respect your personal information!

All applications are considered as strictly confidential

More info:

If your CV meets the requirements of the job we will contact you in order to schedule an interview.

For any further information or clarification do not hesitate to contact us via email at

We treat every request responsibly and with strict confidentiality.

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We look forward to receiving your application!

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