Aegeo Spas, the biggest Wellness Services company in Greece with more than 300 SPA centers in 4- and 5-Star Hotels across Greece, Cyprus, and Balkan area, is seeking for Quality Control Manager, based in Athens or Heraklion/Crete:
Quality Control Manager
Job Description:
Develop, establish, implement and evaluate the Quality Control Policy of the company on operations level as well as on management/ back office level.
Key Duties & Responsibilities:
Leads, supervises, and evaluates the Quality Control Department.
Places KPIs on Quality throughout the organization (stores and management)
Ensures company-wide compliance with all quality assurance guidelines, policies, and reporting requirements.
Plans and performs Internal Quality Audits.
Maintains quality assurance documentation and initiates updates throughout the organization, when needed.
Carries out process analysis and suggests improvements, if needed, to optimize process output.
Assists the Training Department in organizing the training activities (internal and external).
Supports the Head of Procurement and follows up with regards to supplier/subcontractor’s evaluation.
The position is based in either Athens or Heraklion/Crete offices and requires 6 working days week during the touristic season (April-Oct).
Reports to the General Manager.
Candidate Profile
B.A or B.Sc. in an accredited university, specializing in Quality Assurance/Control
Minimum 5-year relevant experience, ideally in retail organizations with large employees’ base