CRS: Project Officer, Apartment Outreach

Job Title: Project Officer, Apartment Outreach

Reports to: Apartment Outreach Team Leader

Department: HELIOS

Programming Location: Thessaloniki

Interested candidates are welcome to apply by sending their CV and Cover Letter in English, mentioning in the subject line the title of the position “Project Officer: Apartment Outreach”. The deadline is August 16th, 2022

About CRS:

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding. CRS has been working in Greece since 2015 in response to the refugee and migrant crisis, working in partnership with the national and local diocesan Caritas organizations in Greece. As a partner with IOM in the nationwide HELIOS project, CRS operates a Helpline for refugees and migrants.

Job Summary:

As a member of the Apartment Outreach project team, you will facilitate the achievement of the HELIOS project objectives through coordinating and reporting on all project activities. A key component of this project is the identification of independent accommodation and the creation of linkages with beneficiaries and landlords/real estate agents. In this role you will be promoting the program and conducting outreach at neighborhood level, besides engaging with landlords and real estate agents. Your work will ensure that the tasks for which you are responsible apply best practices and constantly work towards improving the impact of its benefits to those we serve.

Job Responsibilities:

  • Support the coordination and implementation of all assigned project activities as outlined in the detailed implementation plan in line with CRS program quality principles and standards, donor requirements, and good practices.
  • Monitor and report any challenges and/or gaps identified to inform adjustments to plans and implementation schedules. Assist partners in their efforts to reflect on project experiences.
  • Complete project documentation for assigned activities. Assist with identifying information for case studies and reports on promising good practices.
  • Engage apartment owners and real estate agents within Greece to participate in apartment renting program using key messages, scripts, and multimedia promotion material.
  • Effectively manage owner / real estate agent data management system and website for outreach and report any inconsistencies or gaps.
  • Verify apartments physically, based on project minimal standards for project participants in areas across North Greece.
  • Proactively engage and strengthen partnerships with Caritas Hellas and Caritas Athens team through regular communication.
  • Provide guidance and technical support/orientation to implementing partner staff.
  • Ensure project documentation for assigned activities is complete with all required documents and is filed per agency and donor requirements.
  • Carry out other duties as assigned and depending on project needs.

Typical Background, Experience & Requirements Education and Experience:

  • Bachelor’s Degree required. Master’s Degree in Social Sciences or Engineering would be a plus. Additional experience may substitute for some education.
  • Minimum of 2 years of work experience in project implementation, ideally in the field of urban housing.
  • Experience working with stakeholders at various levels and strengthening community partnerships.
  • Experience working with partners, participatory action planning and community engagement.
  • Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint); hands-on experience with basic data management.
  • Experience in graphic design will be considered an asset.
  • Valid driving license required.

Personal Skills:

  • Critical thinking and creative problem-solving skills
  • Strong communication skills and the ability to work effectively with local stakeholders.
  • Ability to contribute to written reports
  • Proactive, results-oriented, and service-oriented
  • Attention to detail, accuracy and timeliness in executing assigned responsibilities

Required/Desired Language: Fluency in Greek and English, both written and spoken

Travel Required: 40% in country travel in Thessaloniki and other areas in Northern Greece, in accordance with COVID-19 travel restrictions.

Key Working Relationships:

Internal: HELIOS Programming Team

External: Caritas Hellas, Caritas Athens, HELIOS implementing partners, network of stakeholders such as rental agencies, landlords.

Supervisory: None

Agency-wide Competencies (for all CRS Staff):

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

  • Trusting Relationships
  • Professional Growth
  • Partnership
  • Accountability

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer; CRS is always looking for qualified, diverse and compelling candidates to join our agency and support our great work.

By applying to this job, I understand and acknowledge that CRS requires its staff to treat all people with dignity and respect and to actively prevent harassment, abuse, exploitation, and human trafficking. Further, I understand that if I am a successful candidate, I will be subject to a comprehensive background check, and my personal/professional references will be asked to evaluate my behaviors related to the above safeguarding-related topics.

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